FAQs

  • Your first TWBJ appointment is designed to be relaxed, informative and completely tailored to you. We’ll start with a brief assessment, discuss your desired results, and guide you through the entire process so you feel comfortable, confident and well-informed from beginning to end.

    TWBJ treatments are enamel-safe and suitable for first-time clients. To achieve the best possible outcome, we recommend having a professional dental clean prior to your appointment, particularly if you haven’t had one within the last 3–6 months. Removing plaque and tartar allows the whitening gel to work more effectively and helps ensure a brighter, more even result.

    For new clients, we typically recommend a Treatment and Top-Up for optimal results. The initial session works to lift the surface staining, while the follow-up treatment enhances and refines your final shade, delivering a brighter, more polished and longer-lasting finish.

  • With the right aftercare and ongoing maintenance, your results can be maintained for months. Scheduling Top-Up Treatments every 6 months and maintaining a good at-home routine will help preserve a bright, fresh smile.

  • Treatments take between 60–90 minutes.

    This allows time for your assessment, preparation, whitening treatment and finishing with our spot treatment aftercare.

  • At TWBJ we use professional-grade, low-sensitivity technology designed to be both comfortable and enamel-safe. Most clients experience little to no discomfort during treatment. If any sensitivity does occur, it is usually very mild and temporary, resolving in 12-24 hours.

  • As a precaution, we do not perform teeth whitening during pregnancy. While professional whitening is considered low risk, we take a conservative approach and recommend waiting until after pregnancy before undergoing treatment.

    Cosmetic teeth whitening is generally considered safe while breastfeeding, as the whitening gel works locally on the teeth and is not absorbed into the bloodstream. However, every individual situation is different, and we recommend discussing any concerns with your healthcare provider for added peace of mind.

  • For the first 24–48 hours after your treatment, your teeth are more porous and can easily absorb colour. To protect your results, it’s important to follow a “white diet” and avoid anything that could stain.

  • Yes — when carried out correctly, teeth whitening is safe. Our treatments are enamel-safe and gentle on gum health.

  • For optimal results, we recommend completing your initial whitening treatment 4–6 weeks before your wedding, followed by a top-up session 3–5 days prior to keep your smile bright and photo-ready.

    Still not 100% sure.. get in touch with our team & we can assist further.

  • Teeth Whitening By Jess is based in Sydney, offering both a professional mobile whitening service and treatments at select salon locations.

    Our mobile service allows us to come to you across Sydney, providing the same high-quality, professional treatment in the comfort of your home or chosen location.

    We also offer in-salon appointments at The Parlour Room in Clovelly and Redfern, with availability on a weekly basis.

    If you’re unsure which option is best for you, we’re always happy to help you choose the most convenient location or service.

  • Yes — we offer customised pricing for group bookings. Perfect for bridal parties, events or group sessions, our mobile service allows you to enjoy professional whitening together. Our group discounts start from 3 or more people.

  • At Teeth Whitening By Jess, beautiful, natural-looking results are at the heart of everything we do. Every treatment is carefully tailored to enhance your smile while protecting the health and integrity of your teeth.

    Renowned for our attention to detail and consistently flawless outcomes, TWBJ is trusted by Australia’s celebrities, TV personalities and leading influencers for a brighter, photo-ready smile.

    With the convenience of professional mobile services across Sydney and exclusive salon appointments, we deliver a premium whitening experience designed around you.

  • Yes — TWBJ gift vouchers can be purchased for a specific treatment or for a custom amount, making them ideal for birthdays, bridal gifts, special occasions or simply as a thoughtful surprise.